Home > Tips & Tricks

Tips & Tricks

I can’t connect to the webcast server

Is your system connected to the internet?
Have you checked the time table to see if the stream should be up at this particular moment?
Can you receive other internet pages (like e.g. web page?). If not, check your Internet connection
Is your firewall allowing access to webcast port 8000?
Do you connect to Internet through a proxy server? If yes, make sure your player use your proxy server settings

My login and password are not accepted

Are you sure that you have made no typos and entered your login and password correctly? They are case-sensitive
Copy-paste is the preferred method to enter your login and password
No sound. Verify that your sound system works by playing some files with you player
If you have several sound cards installed, choose the right one for your player's output
Isn’t another audio application blocking access to your sound card? If some audio application are running, stop them. Linux user may have a daemon is running (esd, artsd etc.), make sure xmms is using it or stop audio daemon. For example, if your desktop environment is KDE, you can stop artsd by issuing the following command from command prompt: # killall -9 artsd